AI Receptionist "Lexi"

Lexi answers 100% of your inbound calls, eliminating missed opportunities and adding a ton of efficiency.

Like a human, Lexi can carry out tasks in the dealership but she doesn't take breaks, works 24/7, and follows your processes every time.

The average car dealership sells 16 additional units per month, for every 600 missed calls. Add in missed service appointment bookings and other requests, there's a lot of money left on the table for dealers who don't switch to AI.

How It Works

We train Lexi by scraping your website, the OEM site, and uploading your very own sales and service processes. This allows your AI Employee to act as an extremely intelligent team member that can handle multiple tasks at the same time, without messing up.

We direct your callers to a new phone number, serving as the AI receptionist. Depending on your needs, we customize the functions of Lexi. We can adjust the AI's response time, tone, and even clone your team members voice - making it sound nearly identical to a human.

With our fully custom approach, we train Lexi to transfer calls, and handle a range of different scenarios - making it follow the process every time.

Benefits

Although there are a ton of benefits in terms of cost savings, the revenue and car sales our AI drives far outweighs other benefits.

Dealer Surge AI Benefits:

• Profits: Make sure you capture all sales and service opportunities, improves efficiency, and helps you sell more cars

• 10X Effectiveness: Lexi can handle dozens of calls at once, ensuring no customer is missed

• Better Customer Experience: No call goes unanswered, no call trees, and no putting customers on hold

• Process Driven: Customer information is collected and sent to your CRM + every process is followed

• Personal Touch: Lexi can remember callers based on data they gave in previous conversations. She remembers phone numbers, names, vehicles the customer drives (or ones they're interested in, etc.)

• Never Stops Working: Automatically completes work 24/7. No lunch breaks or drama

• Improves Human Employee Role: Frees up your employees time to do higher value tasks

Customization

We understand the dealership is a very personable experience, so we built our AI to act as if they are inside the store. Whether you want your AI Employee to sound or act a certain way, we program it to behave exactly how you need. This includes processes, transferring calls, remembering callers names, knowing your employees names and roles, etc.

Our development team can build custom solutions to layer on top of your current needs and capabilities.